Why are there two crawl figures?
Two different ceilings, answering two different questions. "Pages crawled / month" is your budget for the period, spread freely across all your sites: it is what you spend. "Plan Crawl Limit" bounds ONE deep analysis, so a single large site cannot spend the entire month in one run. A crawl stops at whichever is smaller and tells you so. The budget resets at the next billing period, and whatever a crawl did not use is given back to you.
Can I switch between monthly and yearly?
Yes, in both directions. Moving to monthly takes effect at the end of the current annual period: we do not bill the same period twice and we do not refund a month already used.
What happens when I reach a quota?
The operation that would exceed the quota is refused, with an explicit message naming the capability and your plan's ceiling. Nothing is billed as overage and nothing runs half way: NeoRank would rather not measure than produce a partial result presented as complete. Counters restart at the next billing period.
How many sites can I follow?
Plans differ first by how many sites you can follow continuously: one on the free plan, up to thirty in the individual range, several hundred in the agency range. Each tracked site has its own crawl history, its own keywords and its own evidence. The exact figure for each plan is the "Tracked sites" row of the comparison table.
Individual range or agency range?
The agency range adds client spaces: watertight partitions under a single subscription, one space per client, each with its own sites and reports. The individual range has none — it follows several sites, but all in the same space. If you bill your analyses to third parties, the agency range is the one you want.
What does the free plan actually include?
Exactly the capabilities listed in the free plan's column of the table above, with no card and no time limit. It is not a trial that expires: it is a bounded plan, with one tracked site. Capabilities absent from that column are not at zero — they do not exist on that plan.
Is my data kept if I move to a smaller plan?
Yes. Your crawls, your evidence and your position history stay in the database. What changes are the capabilities: beyond the new plan's ceilings, the screens concerned move to restricted reading rather than being deleted. Nothing is erased because of a plan change.
Are the prices shown excluding or including tax?
The amounts on this page are stored tax-inclusive in the NeoRank catalogue.
How do I cancel?
You cancel from the billing portal NeoRank opens for your organisation. The subscription stays active until the end of the period already paid for, then the organisation falls back to the free plan's capabilities.
What counts as an "analysis"?
Three distinct scopes. Instant Check inspects one page without using a crawl entitlement. Quick Analysis is a bounded 12-page crawl. A deep analysis is governed by your Plan Crawl Limit and uses a bounded crawl to inspect fetched pages, follow internal links and retain the resulting evidence. Each is named separately wherever it appears.
Why do some panels stay "not measured"?
Because the source measured nothing. A "not measured" panel means no connector and no crawl has produced that data yet — it is not a bad score and it is not a commercial lock. NeoRank distinguishes three states explicitly: not measured, reserved for a higher plan, and measured but empty. Showing a zero in place of all three would be the most profitable shortcut and the most dishonest.
How many clients does the agency range cover?
The first agency tier covers 10 client spaces under a single subscription, and the tiers above it climb from there. Each space has its own sites, its own analyses and its own reports, and team seats are shared across the whole portfolio — the Enterprise plan carries the same mechanism to 500 spaces.
What is a NeoRank Intelligence credit?
A credit is consumed by an intelligence task: diagnosing a blocker from crawl evidence, entity analysis, a synthesis, a rewrite proposal or a generative-visibility measurement. Deterministic Instant Checks and Quick Analyses consume no Intelligence credit. Quick Analysis and deep analysis allowances are counted separately; deep crawl size is governed by the Plan Crawl Limit.